Make an appointment

Appointments and availability

Appointments are available during term time, 9:30am – 3:30pm, Monday, Tuesday, Thursday and Friday. You can book an appointment using Advice Zone Online:

AZO Appointments button

Please include the reason for your booking in the Enquirer Notes.

If no appointments are available on your campus, a telephone appointment may be possible on another campus – please specify in the Enquirer Notes.

If you wish to have an appointment in Welsh please let us know.

You can also book an appointment by visiting the Advice Zone on your campus, where they can assess your needs and refer you to appropriate support.

Please email progression@southwales.ac.uk if you are unsure whether we are the right service for you.

Cancelling your appointment

If you can’t keep an appointment please cancel it using Advice Zone Online at least four hours in advance. This is so we can use the time to support other students.

If you are more than ten minutes late for an appointment, you will not be able to see the adviser on that day and must re-book an appointment. At busy times, this could delay our ability to see you for several days or even weeks. 

To avoid frustration, please arrive on time to ensure your support is not delayed unnecessarily.

Contact us

Phone: 01443 483778 

Available: 9am to 12pm, Monday-Friday

Email: progression@southwales.ac.uk

Please do not use our email address to book appointments

Lynda Jones

Lynda Jones

Senior Progression Adviser


Julie Barnett

Julie Barnett

Progression Adviser


Jon Emery

Jon Emery

Progression Adviser


Franki Grima

Franki Grima

Progression Adviser


Helen Pare

Helen Pare

Progression Adviser